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Tourism and innovation: A literature review

Yıl 2019, Cilt: 1 Sayı: 2, 98 - 154, 31.12.2019

Cem Işık Ebru Günlü Küçükaltan Sedat Taş Emre Akoğul Abdulkadir Uyrun Tahmina Hajiyeva Barış Turan Ahmet Halil Dırbo Engin Bayraktaroğlu

Öz

It is merely evident that innovation is more in the ascendant not only in the practical field but also in theory. However, although innovation seems to be entirely discussed within different business fields, tourism -due to its “service” and “manpower” based nature-, is considered to be one of the relatively stepwise sectors. Thus, this study aims to review 235 articles indexed by SSCI, SCI, SCI-E, ESCI and SCOPUS between 1900-2019 in the context of tourism-innovation relationship. In this review, these articles are grouped under the five themes of Schumpeter (1934) as product innovation, process innovation, market innovation, input innovation and organizational innovation. Among these studies, while process innovation was found to be the most studied subject, product and service innovation was found to be the least studied subject. The most frequently used keyword was found to be innovation itself. Besides it was seen that sustainability in process innovation, perceptions of employees and managers in organizational innovation, business performance and customer satisfaction in service innovation, product development and business performance in product innovation are the most frequently used keywords all through the entire tourism literature. These findings highlight that innovation in tourism research is developing as it does in the manufacturing industry. This research might be considered as not only an opportunity for contemporary innovation executives to follow up the developments in the theory and update their practices in the sector but also an inspiration for the theorists to discover the gaps and the relatively disregarded niche areas and contribute to the future researches.

Anahtar Kelimeler

Tourism Innovation Bibliometric analysis Literature Review

Kaynakça

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Tourism and innovation: A literature review

Yıl 2019, Cilt: 1 Sayı: 2, 98 - 154, 31.12.2019

Cem Işık Ebru Günlü Küçükaltan Sedat Taş Emre Akoğul Abdulkadir Uyrun Tahmina Hajiyeva Barış Turan Ahmet Halil Dırbo Engin Bayraktaroğlu

Öz

It is merely evident that innovation is more in the ascendant not only in the practical field but also in theory. However, although innovation seems to be entirely discussed within different business fields, tourism -due to its “service” and “manpower” based nature-, is considered to be one of the relatively stepwise sectors. Thus, this study aims to review 235 articles indexed by SSCI, SCI, SCI-E, ESCI and SCOPUS between 1900-2019 in the context of tourism-innovation relationship. In this review, these articles are grouped under the five themes of Schumpeter (1934) as product innovation, process innovation, market innovation, input innovation and organizational innovation. Among these studies, while process innovation was found to be the most studied subject, product and service innovation was found to be the least studied subject. The most frequently used keyword was found to be innovation itself. Besides it was seen that sustainability in process innovation, perceptions of employees and managers in organizational innovation, business performance and customer satisfaction in service innovation, product development and business performance in product innovation are the most frequently used keywords all through the entire tourism literature. These findings highlight that innovation in tourism research is developing as it does in the manufacturing industry. This research might be considered as not only an opportunity for contemporary innovation executives to follow up the developments in the theory and update their practices in the sector but also an inspiration for the theorists to discover the gaps and the relatively disregarded niche areas and contribute to the future researches.

Anahtar Kelimeler

Tourism Innovation Bibliometric analysis Literature Review

Kaynakça

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  • Tajeddini, K. and Trueman, M. (2012). Managing Swiss Hospitality: How Cultural Antecedents of Innovation and Customer-Oriented Value Systems Can Influence Performance in The Hotel Industry. International Journal of Hospitality Management 31,1119– 1129.
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  • Tajeddini, K., Altinay, L. and Ratten, V. (2017). Service Innovativeness and The Structuring of Organizations: The Moderating Roles of Learning Orientation and Inter-Functional Coordination. International Journal of Hospitality Management 65, 100-114.
  • Tang, T. W. (2016). Making Innovation Happen Through Building Social Capital and Scanning Environment. International Journal of Hospitality Management 56, 56-65.
  • Tang, T. W., Wang, M., C. H. and Tang, Y. Y. (2015). Developing Service Innovation Capability in The Hotel Industry. ServBus (9), 97-113.
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  • Uen, J. F., Chang, H. C., McConville, D. and Tsai, S. C. (2018). Supervisory Mentoring and Newcomer Innovation Performance in The Hospitality Industry. International Journal of Hospitality Management 73, 93-101.
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  • Wikhamn, W. (2019). Innovation, Sustainable HRM and Customer Satisfaction. International Journal of Hospitality Management 76, 102-110.
  • Wikhamn, W., Armbrecht, J. and Wikhamn, B. R. (2018). Innovation in Swedish Hotels. International Journal of Contemporary Hospitality Management 30(6), 2481-2498.
  • Williams, A. M. and Shaw, G. (2011). Internationalization and Innovation in Tourism. Annals of Tourism Research 38(1), 27-51.Wonglimpiyarat, J., (2005). Does Complexity Affect the Speed of Innovation, Technovation, 25(8), pp. 865-882.
  • Zach, F. (2016). Collaboration for Innovation in Tourism Organizations: Leadership Support, Innovation Formality, and Communication. Journal of Hospitality and Tourism Research 40(3), 271-290.
  • Zach, F. J. and Hill, T. L. (2017). Network, Knowledge and Relationship Impacts on Innovation in Tourism Destinations. Tourism Management 62, 196-207.
  • Zach, F. J., Krizaj, D. and McTier, B. (2018). Learning from Press Releases: Implications for Hospitality Innovation. International Journal of Contemporary Hospitality Management 30(1), 95-113.
  • Zebryte, I. and Jorquera, H. (2017). Chilean Tourism Sector “B Corporations”: Evidence of Social Entrepreneurship and Innovation. International Journal of Entrepreneurial Behavior and Research 23(6), 866-879.
  • Zopiatis, A. and Theocharous, A. L. (2018). PRAXIS: The Determining Element of Innovation Behavior in The Hospitality Industry. Journal of Hospitality and Tourism Management 35, 9-16.
  • Zuñiga-Collazos, A. (2018). Analysis of Factors Determining Colombia's Tourist Enterprises Organizational Innovations. Tourism and Hospitality Research 18(2), 254-259.
Toplam 332 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Ekonomi
Bölüm Research Articles
Yazarlar

Cem Işık 0000-0001-5125-7648

Ebru Günlü Küçükaltan 0000-0003-2599-0197

Sedat Taş

Emre Akoğul

Abdulkadir Uyrun

Tahmina Hajiyeva

Barış Turan

Ahmet Halil Dırbo Bu kişi benim

Engin Bayraktaroğlu

Yayımlanma Tarihi 31 Aralık 2019
Gönderilme Tarihi 18 Eylül 2019
Yayımlandığı Sayı Yıl 2019 Cilt: 1 Sayı: 2

Kaynak Göster

APA Işık, C., Günlü Küçükaltan, E., Taş, S., Akoğul, E., vd. (2019). Tourism and innovation: A literature review. Journal of Ekonomi, 1(2), 98-154.
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